MEMBERSHIP FAQS

Membership to the Children’s Museum of Naples is so much more than 12 months of free admission. With benefits including invitations to member-exclusive events and exhibit previews, discounted rates for paid programs, birthday party and museum store discounts, and free guest passes for your friends and family, it pays to be a member! 

How do we use our guest passes?

Guest passes will be given to new members in-person at the museum when you become a member, or sent in the mail if you join online. These passes can be shared with the friends or family members of your choice and can be redeemed for free one-time admission to the museum within the 12-month span of the membership. Guest passes expire on the same date as the membership term. Unused guest passes cannot be rolled over.

You do not need to be with your guests for them to enjoy your guest passes.

** Guest passes must be presented at the time of use. **

I know I’m a member, but I can’t login. What now?

Members will be able to login (to renew your membership, purchase event tickets, or sign up for paid programs) using the email address on file or your CMON member ID found on your digital membership card. If you are unable to login, please contact us at info@cmon.org for assistance.

How do I get my membership card?

Once you become a member, CMON automatically sends an email to the address used to enroll. This email contains a list of your membership benefits, the expiration date, and a link to save your new digital membership card to your phone (via Apple Wallet or Google Wallet). Please follow the prompts to save the card to your phone’s wallet. This makes for easy museum check in, and a super quick way to check your member ID and expiration date if you ever forget it! Plus, the digital card shows that CMON is a member of the Association of Children’s Museums, which means our members get discounts on participating museums across the country. Simply show your digital card at check-in for your discount.

When does my membership expire?

CMON memberships are active for one calendar year (12 months), so memberships expire one year after the purchase date (unless given as a gift).

You can always find your expiration date on your digital membership card, which is sent to the primary contact’s email address on file with CMON. Please follow the prompts to save the card to your phone’s wallet. This makes for easy museum check in, and a super quick way to check your member ID and expiration date if you ever forget it!