Careers

The Golisano Children’s Museum of Naples is a stimulating and team-oriented environment. Team members must have strong project management skills and the ability to multi-task in a changing environment. Full-time and part-time positions are posted periodically below. The Museum welcomes applications from a diverse pool of candidates.

C’mon also has opportunities for volunteers and students seeking internships. To learn more these exciting positions, visit our volunteer and internship sections. The Golisano Children’s Museum of Naples is an Equal Opportunity Employer.

Open Positions

Guest Services Specialist

Summary: The Guest Services Specialist is a part-time position. The position is responsible for welcoming visitors to the Museum and at all point of sale locations. The Specialist assists the Guest Service Manager at all point of sale locations; with cash management; training of volunteers; and volunteer schedules.
Reports to: Guest Services Manager

Responsibilities

  • Accepts payment at all point of sales locations including the welcome desk, museum store and café.
  • Manages daily ticket sales, merchandise and café sales based on daily assignments
  • Manages cash drawer
  • Processes memberships
  • Processes payment for programs and fee based activities
  • Prepares financial reports on admissions as needed by management staff
  • Assists the Guest Service Manager with daily cash drawers and deposits.
  • Makes each guest at each point of sales station feel welcomed and appreciated.
  • Provides information to the public regarding tours, classes, workshops, and other
  • activities
  • Assists with quarterly volunteers trainings
  • Handles difficult situations in a professional manner
  • Exhibits positive energy with each guest (customer) contact

Qualifications

  • High School graduation or GED required, Bachelor’s degree preferred
  • Minimum two years experience in scheduling and administrative work
  • Knowledge of ticketing software
  • Must be outgoing, self-motivated and enjoy working with the public
  • Must enjoy being around children
  • Excellent organizational skills
  • Excellent oral and written communication skills
  • Ability to work well with others and maintain professional manner using tact, initiative, good judgment and confidentiality
  • Ability to work with people of all ages
  • Ability to juggle several projects at the same time
  • Ability to work independently with little supervision
  • Proficient in using the Microsoft Office Suite software, Internet and email
  • Must be able to work flexible hours, including evenings, holidays and/or weekends
  • Must pass a background check and be fingerprinted
Please note: this is position requires the ability to work weekends, holidays and occasional nights.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
To Apply: Please email a resume, cover letter, three references, and salary requirements to
hrjobs@cmon.org. No phone calls please.

 Marketing and External Affairs Coordinator

Summary: The Marketing and External Affairs Coordinator is responsible for the Museum’s relationships with a variety of audiences to help the Museum realize its mission, vision and goals. The MEC is responsible for managing external events and activities for the Museum not included in educational programming. The MEC will also assist the Managing Director in all marketing communication tasks, including managing communications and relationships with the media, donors, friends of the Museum, business and community leaders, legislators, members, volunteers, and peer institutions.

Reports to: Director of Development

Major Duties
General

  • Building and sustaining strategic relationships with visitors, members, business and community leaders, legislators and other key constituencies of the Museum via marketing communication plan.
  • Works collaboratively with Executive Director and Director of Development to design and implement a comprehensive marketing and public relations program and appropriate marketing strategies for C’mon in keeping with the Museum’s goals and branding.
  • Monitors and analyzes outcomes from marketing programs/strategies including evaluation of cost effectiveness.
  • Coordinates public presentations and appearances, including writing speeches and identifying and securing speaking opportunities.
  • Formulates policy and program recommendations to promote the Museum within the community and facilitates and encourages the involvement of business and community leadership with the Museum.
  • Plans and executes third party special events with a broad community focus including panel discussions, receptions and other third party event marketing programs.
  • Develops annual report.

Marketing (Including Social Media and Digital Marketing)

  • Designs and coordinates production of collateral materials to support the Museum ranging from event invitations and e-newsletters to annual reports and membership materials.
  • Develops and executes campaigns for funding for new regions and services.
  • Plans and implements direct mail campaign.
  • Builds and refines the organization’s overall marketing and media strategy with particular emphasis on on-line communications (Internet, e-newsletters, blogs, and social media including Facebook, Twitter, Google+, LinkedIn, et cetera).
  • Updates Museum website and provides management of web program as needed.

Public Relations:

  • Manages media relations and PR opportunities.
  • Manages and builds the Museum’s relationship with journalists and media outlets.
  • Manages advertising program including development of ad schedule, negotiating ad rates and ad placement.
  • Manages corporate partnerships and develops new corporate relationships.
  • Preparation and periodic submittal of guest columns, letters to the editor, blogs, news releases and other public relations communications to ensure enhanced public visibility of the Museum.

Qualifications

  • Bachelor’s degree in communication, business, marketing, or other relevant field, supplemented by three or more years of demonstrated accomplishment in a multifaceted external relations position.
  • Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) & Adobe Creative Suite (InDesign, Illustrator, Photoshop and Acrobat). Graphic design skills desirable.
  • Web and Social Media experience.
  • Knowledge of Southwest Florida media sources.
  • Strong commitment to the mission and vision of C’mon.
  • Raiser’s Edge and non-profit museum experience preferred.
  • Capacity to create and maintain consistent messaging and to manage organizational events for cultivation, awareness building, and celebration.
  • Proven ability to work with board members, high value volunteers and community leaders.
  • Strong organizational and time management skills and attention to detail.
  • Strong knowledge of how marketing, communications and public relations impact fundraising efforts.
  • Strong executor, strategic thinker and advisor who can quickly assess existing.
  • Ability to comprehend and correctly use a variety of informational documents including budget reports, surveys and trends, and other reports and records.
  • Ability to write for publication, conduct research on individuals and organizations, prepare statistics for board and staff review, and other job related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
  • Ability to work independently and efficiently and well with others in a professional manner.
  • Ability to maintain personal composure and tactfully handle difficult situations and interpret questions correctly.
  • Possess exceptional verbal and written communication skills.
  • Able to lift up to 25 lbs, bend, reach and stretch without assistance.
  • Must pass background check and be fingerprinted.

Working Conditions:

  1. General office and Museum environment
  2. Moderate amount of local travel
  3. Constant interaction with public
  4. Limited exposure to environmental hazards that may arise through normal tasks in this position.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

To Apply:
Please send cover letter, resume, three references, examples of work (include one each of a news release, graphic design work, website and subject matter article) and salary requirements to: hrjobs@cmon.org or mail to: HRJobs 15080 Livingston Road, Naples, FL 34109.

No phone calls please.

C’mon is an Equal Opportunity Employer (EOE) in compliance with all Federal, Florida State and local ordinances, including Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, the Vietnam Era Veterans Readjustment Assistance Act of 1974, the Americans with Disabilities Act of 1990, and the Genetic Information Nondiscrimination Act of 2008.