Careers

The Golisano Children’s Museum of Naples is a stimulating and team-oriented environment. Team members must have strong project management skills and the ability to multi-task in a changing environment. Full-time and part-time positions are posted periodically below. The Museum welcomes applications from a diverse pool of candidates.

C’mon also has opportunities for volunteers and students seeking internships. To learn more these exciting positions, visit our volunteer and internship sections. The Golisano Children’s Museum of Naples is an Equal Opportunity Employer.

 Open Positions

 

Floor Specialists

Summary:  Floor Specialists facilitate Museum exhibits and programs and ensure a quality visitor experience for both parents and children. The ideal candidate for this position has energy, enthusiasm and prior experience working with children as well as understands the importance of quality customer service. Floor Staff MUST be willing to work weekends and holidays. All positions are part-time (15-29 hours/week).

 Reports to: Floor Manager

 

Major Duties

  • Dynamically interacts with guests while circulating in an assigned area
  • Conducts story time, art activities, exploration tables and Brain Bites carts, and Curious Kids activities on a regular basis
  • Maintains Museum floor and exhibits, including light housekeeping duties in the exhibits to ensure they are clean and reset
  • Assists with general crowd control and provides visitors with directions and advisement on areas to visit in the Museum
  • Answers guests questions or refers them to the appropriate staff person
  • Communicates any customer issues to the Floor Manager, Programs Manager, or Guest Services Manager for immediate attention and resolution

 

General Qualifications

  • High school degree preferred
  • Flexible schedule; Must be able to work weekends and holidays
  • Ability to engage with children and adults in a welcoming energetic, friendly, and professional manner
  • Ability to react appropriately in a fast-paced environment
  • Ability to stand and walk around for extended periods of time
  • Ability to bend, kneel and lift up to 25 pounds
  • Bilingual not necessary but appreciated
  • Must pass a background check and be fingerprinted. Employment is contingent upon clear background check.

 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
To Apply: Please email a resume, cover letter, three references, and salary requirements to
hrjobs@cmon.org. No phone calls please.

 


 

Guest Services Specialist

Summary: The Guest Services Specialist is a part-time position. The position is responsible for welcoming visitors to the Museum and at all point of sale locations. The Specialist assists the Guest Service Manager at all point of sale locations; with cash management; training of volunteers; and volunteer schedules.
Reports to: Guest Services Manager

Responsibilities

  • Accepts payment at all point of sales locations including the welcome desk, museum
  • store and café.
  • Manages daily ticket sales, merchandise and café sales based on daily assignments
  • Manages cash drawer
  • Processes memberships
  • Processes payment for programs and fee based activities
  • Prepares financial reports on admissions as needed by management staff
  • Assists the Guest Service Manager with daily cash drawers and deposits.
  • Makes each guest at each point of sales station feel welcomed and appreciated.
  • Provides information to the public regarding tours, classes, workshops, and other
  • activities
  • Assists with quarterly volunteers trainings
  • Handles difficult situations in a professional manner
  • Exhibits positive energy with each guest (customer) contact

Qualifications

  • High School graduation or GED required, Bachelor’s degree preferred
  • Minimum two years experience in scheduling and administrative work
  • Knowledge of ticketing software
  • Must be outgoing, self-motivated and enjoy working with the public
  • Must enjoy being around children
  • Excellent organizational skills
  • Excellent oral and written communication skills
  • Ability to work well with others and maintain professional manner using tact, initiative, good judgment and confidentiality
  • Ability to work with people of all ages
  • Ability to juggle several projects at the same time
  • Ability to work independently with little supervision
  • Proficient in using the Microsoft Office Suite software, Internet and email
  • Must be able to work flexible hours, including evenings, holidays and/or weekends
  • Must pass a background check and be fingerprinted
Please note: this is position requires the ability to work weekends, holidays and occasional nights.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
To Apply: Please email a resume, cover letter, three references, and salary requirements to
hrjobs@cmon.org. No phone calls please.